Terms of service

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction (including but not limited to copyright laws).

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate sources of information.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time.

Products or Services

Certain products or services may be available exclusively online through the website. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your monitor’s display will be accurate.

Order Accuracy, Billing, and Account Information

We reserve the right to refuse any order placed with us. We may, at our discretion, limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email or phone number provided.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to update your account and other information promptly.

Payment and Shipping

We offer various payment options for purchases. All transactions are processed securely, and we do not store your payment information.

We make every effort to ship your order in a timely manner, but delays can occur due to factors beyond our control. We are not responsible for shipping delays, lost packages, or any other issues related to the delivery process.

Return Policy

Our return policy is outlined on our website under our Returns and Refunds Policy. Please review it for more information on returns, refunds, and exchanges.

Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and software, is the property of One True Identity and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any content from our website without our express written permission.

User Comments, Feedback, and Submissions

If you send us specific submissions (for example, contest entries, comments, reviews, suggestions, or other creative ideas), you agree that we may use your comments or submissions in any medium, without restriction, and without compensation to you.

Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content for:

Any unlawful purpose.
Soliciting others to perform or participate in unlawful acts.
Violating any international, federal, or state regulations or laws.
Infringing upon or violating our intellectual property rights.
Uploading viruses or any other type of malicious code.
Collecting personal information of others without consent.

Text Messaging Feature

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/2304de-91/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/2304de-91/privacy_policy).

Mobile Terms of Service

The One True Identity mobile message service (the "Service") is operated by One True Identity (“One True Identity”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to One True Identity’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of One True Identity through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with One True Identity. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18447790758 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other One True Identity mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447790758 or email 1trueidentityclo@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Limitation of Liability

One True Identity shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the website or our products.

Indemnification

You agree to indemnify, defend, and hold harmless One True Identity, LLC from any claims or demands made by any third party due to your breach of these Terms of Service.

Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the state in which One True Identity, LLC operates.

Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time, so please review them regularly. Your continued use of the website after any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at 1trueidentityclo@gmail.com